Privacy Policy

Vincular (hereinafter referred to as "the Service") recognizes the importance of user personal information and strives for appropriate acquisition, use, and management based on the following policy.

1. Business Information

• Trade Name: Vincular
• Representative: Ren Nakahashi
• Address: 109 Chibugara Housing, 2-17-10 Shimashi, Ginowan City, Okinawa
• Contact: nakahashi.vincular@gmail.com

2. Personal Information Acquired

The Service may acquire the following information:

• Name, Nickname
• Email address, LINE account information
• Payment information via bank transfer or external services
• Records of requests, history, and interactions regarding English conversation lessons
• Information voluntarily provided via surveys or inquiries
• Access information to the site or forms (Cookie, IP address, etc.)

3. Purpose of Use

Acquired personal information will be used for the following purposes:

• Provision and operation of the service
• Contacting users and identity verification
• Matching with tutors and contract support
• Billing of lesson fees and payment management
• Response to inquiries and prevention of trouble
• Service improvement and quality enhancement
• Response based on laws and regulations

4. Provision to Third Parties

User personal information will not be provided to third parties except in the following cases:

• When there is consent from the individual
• When based on laws and regulations
• When providing to external contractors within the scope necessary to achieve the purpose of use (e.g., payment processing companies)

5. Management of Personal Information

The Service takes necessary and appropriate security measures to prevent unauthorized access, leakage, falsification, etc., of personal information.

6. Use of Cookies, etc.

The Service may use Cookies, etc., for improving convenience and access analysis. Individuals cannot be identified by this.

7. Cooperation with External Services

We may cooperate with the following external services:

• LINE Official Account (Communication method)
• Google Forms (Application/Survey)
• Payment processing services such as Stripe, PayPal

Please also check the privacy policies of these services.

8. Disclosure, Correction, and Deletion of Personal Information

If a user wishes to disclose, correct, or delete their own personal information, please contact the following contact point. We will respond promptly after verifying your identity.

9. Changes to Privacy Policy

This policy may be revised as appropriate in response to legal amendments or changes in service content. Important changes will be notified via the website or LINE, etc.

10. Contact Information

For inquiries regarding this policy, please contact the following:

Vincular (Sole Proprietor: Ren Nakahashi)
Email: nakahashi.vincular@gmail.com

Established July 1, 2025 (1st Edition)