Specified Commercial Transactions Law (Latest Version)

Name of Seller

Vincular

Representative

Ren Nakahashi

Address

Chibugara Housing 109, 2-17-10 Shimashi, Ginowan City, Okinawa 901-2211, Japan

Phone Number

080-7812-3231 *Please refrain from contacting us for sales or solicitation purposes.

Email Address

nakahashi.ren@vincular.co.jp

Website URL

https://www.vincular.app

Selling Price

Displayed on each service page (prices include tax)

Necessary Charges Other Than Product Price

• Internet communication costs are borne by the learner.
• Bank transfer fees are borne by the learner.

Payment Methods

• Credit card payment (using 〇〇)
• Bank transfer (prepayment)

Payment Timing

• Single lesson: Immediate settlement at the time of application
• Continuous plan: Automatic monthly settlement on the renewal date

Service Provision Timing

Provided online (〇〇) at the date and time agreed with the tutor.

Cancellation and Refund Policy

• Cancellation up to 48 hours before the lesson start is free.
• Cancellation within 48 hours of the start will be charged 100% (non-refundable).
• Unauthorized absence is non-refundable and non-reschedulable.
• If cancelled due to tutor's convenience, rescheduling or refund will be provided.
• No refunds for lessons already provided.

Operating Environment

A device capable of using the online communication tool 〇〇 and a stable communication environment are required.

Application by Minors

Please apply with the consent of a parent or guardian.

1st Edition: Enacted on July 1, 2025 2nd Edition: Updated on December 1, 2025